AI Chat
Ask questions in plain language and get sourced answers drawn directly from your workspace: documents, Q&A entries, web links, and past questionnaire answers.
Your knowledge base, ready to answer a question
AI Chat gives your team a conversational interface directly over your workspace knowledge. Instead of navigating to a specific document or searching the library, you can ask a question in plain language, such as "What does our data retention policy say?" or "Do we have an incident response procedure?", and get a sourced answer with references back to the exact documents used. It works across your full workspace or, when you need it, scoped tightly to a single questionnaire's evidence.
- ✓Ask questions in plain language, get sourced answers
- ✓Every response links back to the sources it drew from
- ✓Scope chat to a specific questionnaire's evidence
- ✓Agent actively searches knowledge during the conversation
- ✓Conversation history preserved per session
- ✓Also available directly from Slack threads
How AI Chat works
Four capabilities that make your workspace knowledge accessible in a conversation, not just a search box.
Conversational knowledge search
Ask any question about your compliance posture in plain language and AI Chat searches your Q&A library, uploaded documents, and web links for a grounded answer. Each response includes the specific sources consulted, so you can follow the reference rather than taking the answer on trust.
- Searches Q&A entries, files, links, and past questionnaire answers
- Every response includes source citations with links
- Multi-turn conversation with follow-up questions in context
Questionnaire-scoped context
When working inside a questionnaire, AI Chat can be scoped to that questionnaire's evidence only, keeping the conversation focused on the files and knowledge attached to that specific project. This is useful when a question needs context from a particular audit or client scope rather than the full workspace.
- Switch between workspace-wide and questionnaire-scoped mode
- Answers draw only from evidence relevant to the active scope
- Prevents cross-contamination from unrelated documentation
Tool-enhanced responses
AI Chat does not just match a query against stored text. It can actively call tools during the conversation to search the Q&A library, list relevant files, retrieve specific document sections, and look up workspace metrics. This means the answers it gives are built from live searches, not a single pre-retrieval pass.
- Agent calls search tools in real time during each response
- Can retrieve file lists, Q&A entries, and document passages mid-conversation
- More accurate than pure retrieval-augmented generation for complex questions
Slack integration
AI Chat is not limited to the Responsemate interface. Mention Responsemate in a Slack thread and the same conversational knowledge search runs directly there, with source citations included in the reply. Teams that live in Slack can get sourced answers without switching context to the web app.
- Answers compliance questions directly inside Slack threads
- Source citations included in the Slack reply
- Supports file uploads as evidence within the thread