The situation
A company in the EU sells to customers abroad. Its policies, procedures and past answers exist in its own language, written for its own auditors and its national regulator. Its international customers send questionnaires in English and expect answers in English, in the vocabulary of SIG, SOC 2 and ISO. The person answering translates in their head each time, and the translations drift: the same control is described three ways in three questionnaires, and none of them quite match the policy.
A knowledge base in more than one language
Sources can be in any language. The Danish information security policy, the German incident procedure and last year's English SIG sit in the same knowledge base, and a question in English is answered from all of them: the draft is written in the language of the questionnaire, from the facts in the sources, with the sources shown so the reviewer can check the original. The approved English answer then joins the library, so the next English questionnaire starts from a reviewed English answer rather than from a fresh translation.
The same facts in every language
Because every answer is drafted from the same sources, the control is described the same way whether the questionnaire is in English, in the company's own language, or in a customer's third language. When the policy changes, the source changes once and every later draft follows. The drift between questionnaires disappears, which is what a reviewer who has seen two of your questionnaires notices first.
Hosting where the policies say
For an EU company the questionnaire always asks where the vendor's data is, and the vendor has to be able to answer the same question about its own tools. Responsemate runs in the EU, stores files in the EU, calls its AI providers with EU data residency where the provider offers it, does not train on your content, and lets you bring your own AI provider key. The details are on the security page, in the shape a reviewer expects.
NIS2 and DORA in the mix
The same company is likely receiving NIS2 supplier questionnaires from its EU customers and DORA questionnaires from its financial ones, in the local language, at the same time as the English ones. One library answers all of them; the difference is which heading the customer put on the questions. NIS2 and DORA have their own pages.
Where to start
Bring an English questionnaire and your policies in your own language to a demo, and watch the drafts. Book one.